Where do you find sitters?
Most of our sitters are referred to us through other sitters, clients, and community members.  

How do you vet your sitters?
Vetting sitters for Swiss Cheese is an intentionally cumbersome process.  There’s an application, resume, references, fingerprinting and more.  Watch this video where founder Vicki explains the process.

Can I book your sitters outside of the website?
Nope.  All bookings with Swiss Cheese sitters must come through the booking site.  

Where do the Booking Fees go?
The Registration and Booking Fees go to cover administrative costs including website maintenance, sitter hiring, and behind ­the­ scenes work to get you the best childcare.

I just need my kids picked up from school. Are you a transportation service?
We are not a transportation service. Swiss Cheese does not keep driving records of our sitters on file.  However, some sitters are willing to do things like pick up children from school if the job meets the 3 ­hour minimum and they are reimbursed for mileage at 56 cents/mile.

Can I have the Sitter’s social security number for tax records?
If this is something you need to have for your records, please let the sitters know that is something you require before booking them. We suggest putting in the “Notes” section of each booking.

May I have a refund for my booking fees?
We do not offer refunds for booking fees in the form of cash.  If a sitter has not accepted your job you will part of the booking credits will be returned to your account to be used toward future bookings.