How it Works

Start by filling out the registration form.

Swiss Cheese HQ will call you with in 2 business days to answer your questions and get to know your families needs.


Then your online booking account will be activated and you’ll receive an email with log in info.

Pay the $40 registration fee, purchase the required number of booking credits, and book the care you need.

Please note: there are two fees associated with working with us, 1) the fees for booking credits and 2) the hourly rate you pay to the sitter (range is about $17 ~ $25 an hour).

Booking Credits

Each minimum three hour booking request requires 3 booking credits, except those booked within 24 hrs of start time which will require 4 credits.  Your paid registration includes 5 credits.  After registration credits are priced in tiers so that they cost less the more you buy.  Cost range $3 to $7 per credit ($9 to $21 a day).

Credit Refund Policy

  • All credits will be returned to your booking account if a job has not been accepted.
  • If you cancel a job that has been accepted by a sitter, 2 credits will be returned to you.

Nee help?  Call (510) 629-1949 or email during weekday business hours.  

Urgent need?   Text the babysitter bat phone (510) 282-4889.  We will do all we can to meet your needs.


Thank you for choosing Swiss Cheese!

Some Frequently Asked Questions

Where do you find sitters? Our sitters are from all over the Bay Area. Most of our sitters are referred to us through other sitters in the program or from community members.

How do you vet your sitters? All sitters provide references, are interviewed in person, and are Trustline Certified. All of our sitters commit to our Code of Ethics.

Can I book your sitters outside of the website? We ask sitters and clients to not book outside of the system, for the integrity of the community and the relationships we are building together.

Where do the Booking Fees go? The Registration and Booking Fees go to cover administrative costs including website maintenance, sitter hiring, and behind­-the-­scenes work to get you the best childcare